We'd love to hear from you! Whether you have questions, feedback, or partnership ideas, we're here to help and always excited to connect with our community.
For the quickest response, please email us directly. We aim to reply within 24-48 hours.
Send Us an EmailWe typically respond to all inquiries within 1-2 business days. For urgent issues, please mention "URGENT" in your subject line.
Describe your issue or question clearly
Include your browser and device information for bugs
Attach screenshots if relevant
Let us know which tool you were using
Connect with other users, share tips, and stay updated on new features.
Quick answers to common questions. Can't find what you're looking for? Contact us!
Yes! All our tools are completely free to use with no hidden costs, subscriptions, or premium features.
No, all processing happens locally in your browser. Your files never leave your device.
Yes! Once the page loads, most tools work offline since everything runs in your browser.
Most tools support files up to 100MB. Larger files may work but could be slower to process.
Absolutely! We're constantly working on new tools based on user feedback and requests.
Yes! We love hearing feature ideas from our users. Use the contact form above to share your suggestions.
Your feedback and support help us make JaeyGuides better every day. We're grateful for our amazing community of users who trust us with their daily tasks.